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Jessica Matthews

Chief Operations Officer
Jessica Matthews

Jessica Matthews is the Senior Vice President of Operations. During her 16 year tenure with New Season, Jessica has held positions in all areas of operations. She began her career as an intake counselor at one of our largest treatment centers with over 1,300 patients. She obtained certifications as a Certified Addiction Professional and International Certified Alcohol and Drug Counselor in 2009; quickly moving into a Clinical Supervisor role, and then being promoted to Program Director in 2010. As a Program Director, Jessica showcased her ability to lead a large team and drive successful outcomes which resulted in her quickly advancing through the management levels after only one year as a Program Director and up to Regional VP by 2013. In 2020, Jessica transitioned to a Sr. Vice President role specifically focused around supporting center operations and then to the Senior Vice President of Operations in 2021 where she took over direct oversight of all operations. Jessica is responsible for all areas of clinical operations, training, productivity, health and telehealth services, and is passionately focused on enhancing patient care and expanding harm reduction services. Jessica obtained her undergraduate degree in Psychology from Temple University and studied for her MBA, focusing on Healthcare Administration at the University of Phoenix.

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Education

2008

Bachelor of Arts (B.A.) in Psychology, Temple University, Philadelphia, Pennsylvania

2003

High School Diploma, South Western High School, Hanover, Pennsylvania

Professional Experience

2008–Present

Treatment Services Coordinator, New Season, Jacksonville, Florida

2007–2008

Counseling Intern, Plymouth-Whitemarsh High School, Plymouth Meeting, Pennsylvania

2006–2007

Teacher, Nanny's Kids Child Care, York, Pennsylvania

2002–2005

Volunteer Teacher Assistant, Park Hills Elementary School, Hanover, Pennsylvania

Professional Certifications

  • Certified Addiction Professional (CAP), Certification No. 4719
  • CPR
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