Access to healthcare is essential, especially when you’re focused on recovery, stability, and long-term wellness. Yet for many people, navigating health insurance options through the Affordable Care Act (ACA) can feel overwhelming, confusing, or intimidating.

That’s why New Season Treatment Center now offers complimentary Health Insurance Marketplace Assistance, providing confidential, one-on-one support to help individuals understand their options, apply for coverage, and avoid gaps in care.

“Our goal is simple,” Brittany Hill, the supervisor of New Season’s National Patient Financial Counseling team, said. “No one should delay or miss healthcare because they don’t understand the insurance process. We’re here to make it clear, manageable, and stress-free.”

Why Getting Health Coverage Matters

Health insurance is more than a policy. It is protection, access, and peace of mind. With coverage, individuals can focus on their health instead of worrying about unexpected costs or missed care.

Health insurance helps you access:

Preventive and Ongoing Care

Health insurance provides access to routine checkups, screenings, vaccinations, and ongoing medical services, including doctors, specialists, mental health care, and prescription medications. This continuity of care helps identify health concerns early and supports long-term wellness.

Financial Protection

Insurance helps reduce out-of-pocket costs and protects against unexpected medical bills that can create unnecessary stress.

“When people have coverage, they’re more likely to stay engaged in care and address health concerns before they become crises,” Yasmin Calderin, director of Revenue Cycle Management at NSTC, explained. “That stability can make a powerful difference.”

Free, Confidential ACA Assistance: How New Season Helps

New Season’s Health Insurance Marketplace Assistance program is designed to support patients in Florida and Kentucky navigating ACA insurance, whether applying for the first time or updating an existing plan, with plans to expand this support to NSTC patients nationwide.

Personal, One-on-One Support

You’ll receive individualized guidance tailored to your situation, never rushed and never pressured.

“Every person’s needs are different,” Calderin shared. “We take the time to understand your circumstances so we can guide you toward the best options available to you.”

Confidential, Judgment-Free Assistance

All conversations are private, respectful, and focused on helping you feel informed and supported.

“We want people to feel safe asking questions,” Hill emphasized. “There’s no judgment here, only support.”

Plan Review and Eligibility Help

The team will help you compare plans, understand monthly costs, and determine whether you qualify for financial assistance or subsidies.

“Insurance language can be confusing,” Hill] said. “We break it down in plain terms so individuals can make confident decisions.”

ACA Application Support

From new applications to updating life changes, the team walks with you through every step to help prevent coverage gaps.

“Our role is to simplify the process and make sure nothing falls through the cracks,” Calderin added.

Supporting Health, Recovery, and Stability

At New Season, health insurance assistance is an extension of the organization’s mission to provide comprehensive, compassionate care. By removing financial and administrative barriers, patients are better positioned to:

  • Attend regular appointments
  • Access necessary medications
  • Address co-occurring health conditions
  • Maintain stability throughout recovery

“When someone has reliable coverage, it strengthens their ability to stay focused on their health goals,” Calderin said. “Insurance isn’t just paperwork. It’s access.”

Get Started Today

Your health shouldn’t wait, and you don’t have to navigate insurance alone.

New Season’s National Patient Financial Counseling Team is available to provide free, confidential ACA assistance and guide you every step of the way.

📞 Call: 844.450.4325, Option 1
📧 Email: NPFC@CMGLP.COM

“Sometimes the hardest step is reaching out,” Hill noted. “Once you do, we’ll take it from there.”

Contact us today to get the coverage you deserve and the peace of mind that comes with knowing support is just a call or click away.